Lettings services designed for your business

Revolutionise your business and focus on fee-earning activity while we take care of back-office tenancy administration and property management.

Choose one of our services and get lettings expertise from an experienced, trusted property partner that can revolutionise your business.

At ARPM we exist to help letting agents grow and develop. Our four core services are delivered to exceptionally high standards and are designed to work in partnership with your lettings business.

Full Management

Enjoy complete peace of mind with ARPM’s full management service. You can continue to provide high-quality and profitable property management services without any of the hassle.

Your dedicated ARPM property management team will take care of your properties – from the day your tenant moves in, through to tenancy renewal or check-out and everything in between. We’ll be the first point of contact for your landlords and tenants, all the while operating under your name and brand.

What's Included

Welcome call

With tenants and transfer of utilities

Rent collection

Supported by a tried and tested rent arrears process

Landlord payments

With detailed monthly statements

Maintenance & repairs

From initial enquiry and landlord approval

Emergency cover

24 hours a day and 365 days a year for urgent repairs

Contractor management & payment

Via our trusted network of suppliers, or your own

Inspections & inventories

Can be arranged mid-tenancy and at check-out

Non-resident landlord services

Quarterly and annual HMRC reporting and tax payments

Compliance

Arranging all legal and safety certifications

White label

We’ll do everything in your name, under your brand

Pre-Tenancy Administration

Preparing a property for a new tenant has never been easier. As soon as you have agreed a new deal, you can concentrate on the next one while your outsourced ARPM team completes all back-office administration.

Following the simple completion of a form, we will handle everything required to ensure the tenancy starts as soon as possible, including referencing, tenancy agreements and the collection of reservation fees, deposits and the first month’s rent.

What's Included

Tenant referencing

Fully comprehensive and compliant

Initial monies

Collection of reservation and referencing fees, deposit and first month’s rent

Deposit protection

With My Deposits or approved scheme of your choice

Inventories & check-in

Arranged and booked via our trusted network of suppliers, or your own

Compliance

Arranging all legal and safety certifications

Tenancy agreement

Including guarantor agreement if applicable, issued and signed electronically

Documentation

Including prescribed information and How to Rent Guide

Check-in

Arranging key collection and communicating key contacts

White label

We’ll do everything in your name, under your brand

Property Maintenance

With our property maintenance service, you’ll never need to worry about fixing a lightbulb, arranging inspections or handling out of hours emergency repairs.

We’ll take all property maintenance and repair requests 24 hours a day, 365 days of the year, and handle any work. You keep control of the rent and your finances and we invoice you monthly.

What's Included

Maintenance & repairs

From initial enquiry and landlord approval

Emergency cover

24 hours a day and 365 days a year for urgent repairs

Contractor management & payment

Via our trusted network of suppliers, or your own

Inspections

Can be arranged mid-tenancy

Compliance

Arranging all legal and safety certifications

Lettings helpline

Via your property manager

White label

We’ll do everything in your name, under your brand

Rent Collection

Collecting rent on a monthly basis might sound like a quick and easy task, requiring minimal effort, but it’s still another job to do and can quickly become time-consuming when payments are overdue.

Our accounts administrators use tried and tested processes and the latest rent management systems to minimise arrears and maximise rent returns. We do everything we can, professionally and efficiently, to ensure your rent gets paid on time.

What's Included

Landlord payments

With detailed monthly statements

Contractor payments

Dealt with promptly and costs deducted from monthly payment

Non-resident landlord services

Quarterly and annual HMRC reporting and tax payments

Deposit service

Collection, protection with My Deposits or your preferred approved scheme, and release

White label

We’ll do everything in your name, under your brand

services full management pre-tenancy admin rent collection property maintenance only





Four ARPM team members dedicated to your business
All ARPM team members working as a white-labelled service under your business branding





Collect referencing fees from tenant / contact tenant and landlord to run through process
Fully comprehensive tenant and guarantor referencing (2 references included in price)
Issue AST, prescribed information and tenant first monies due letter
All communication on AST and signing by both parties (using DocuSign)
All Pre-Tenancy works booked (inventory, Gas safety etc)
Collection and processing of tenants initial monies - payment to landlord
Check all paperwork signed, ID’s collected and all legal obligations met
Lodge security deposit in agreed scheme MyDeposit, DPS or landlords





Rent collection and arrears chasing
Landlord payments and statements in your business name - white label
Deal with Non-resident landlord taxation including annual return
Invoice payment to suppliers / contractors
Payment of service charge / ground rent





Intro / welcome call from property manager
Maintenance works arranged and managed
Emergency / out of hours maintenance calls and work dealt with
All Gas safety, legionnaires, PAT testing arranged and completed
One routine Inspection (p.a.) arranged with clerks and reports sent to landlords
Negotiate renewal, documentation signed, collect any renewal fees due
End of tenancy process / serve notice / update client for remarketing
Arrange check-out inspection, arrange professional clean etc
Deposit negotiation and deposit release

Request a Callback

By providing us with your contact details, you consent to being contacted by ARPM about products and services that may be of interest to you. Your details will not be shared with any third parties.
  • This field is for validation purposes and should be left unchanged.
GET IN TOUCH