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New update to official moving home guidelines


Welcome to January 2021. Our ‘New Year, new lockdown’ situation has seen the country adjust to harsher restrictions again, although the property market has been allowed to keep operating. In response to the continuing situation, the Government has extended the evictions bans, with bailiff enforcements not allowed until 21st February 2021 at the very earliest.

It has also made further updates (on 7th January 2021) to its guidelines on moving home during the Coronavirus outbreak, focused on reducing virus transmission, which can be found here. The document carries timely reminders for all agents on matters of PPE, sanitisation, social distancing and property access, and there is specific advice for those working in the lettings sector.

Of pertinence is the role of a letting agent and/or property manager in reinforcing Covid-safe measures to landlords and colleagues, with the ultimate aim of safeguarding the wellbeing of tenants. Once again, there is reference to landlords and letting agents allowing tenants to remain in a property they let for as long as feasible, by way of considered negotiation, compassion and perhaps tenancy extensions.

How the industry conducts check ins, check outs, mid-term inspections and inventories is under constant review. How compliance is implemented and safety checks actioned needs careful consideration on a case-by-case basis. Agents are also reminded to use remote tools in certain situations, such as Right to Rent.

It’s a lot to monitor, digest and communicate to a team – especially if staff are working from home and perhaps away from their trusted office resources. If you need any advice on property management during the pandemic, please don’t hesitate to get in touch with ARPM.

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