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New team to enforce Tenant Fee Ban


In a move that is designed to be both preventative and reactionary, the Ministry of Housing, Communities and Local Government is funding a new enforcement team to police the Tenant Fee Ban, working under National Trading Standards.

Known as the Letting Agency Team, it will be charged with protecting tenants in England from letting agents who illegally charge tenant fees, as well as safeguarding compliant agents. The lettings side of the team joins the existing regulation of estate agents, now working together to enforce both the Estate Agents Act 1979 and the Tenant Fees Act 2019.

As part of its remit, the Letting Agency Team will have the power to issue guidance and advice to the public, businesses and enforcement authorities regarding letting agency work in England, in what is described as the closest thing to private rental sector regulation to date.

Speaking of the new combined estate and letting agency force, James Munro, head of the National Trading Standards Estate and Letting Agency Team, commented: “This single team approach will help us uphold consumers’ rights and enforce the law.”

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